What value does your app provide?
AthleteTrax provides a one-stop shop for sports facilities and organizations through its Web and mobile apps that offer registration & payment collection, communication, scheduling, fundraising, and video/workout tracking tools.
Setup. Environment, Language, Tools, Etc.
AthleteTrax is a combination of Web and mobile apps. Our Web app is built using Ruby on Rails and takes full advantage of many of the great Web development technologies available today. Our mobile apps run off of our Web API, so Airbrake is especially important to us for monitoring all of our products. We use Heroku and Heroku Postgres, so Airbrake's seamless integration with our apps is amazing.
What do you like about Airbrake?
As we like to tell our customers, we usually know about the problem before they do. It helps us to constantly stay on top of issues in real-time. We have Airbrake setup for development, as well, so we constantly get feedback deep into what we are working on when we hit bumps in the road. Airbrake allows us to make sure that all of our systems are functioning in unison, and when something does happen we know exactly where the problem is without having to dig around the source code or the database.
How long have you been using Airbrake?
About 2 years.
How do you normally deal with Airbrake exception reports?
We resolve them as quickly as possible! Each Airbrake is investigated immediately and then filed accordingly depending on its urgency. Most issues require an immediate resolution, while others are moved into the backlog. We pride ourselves on our customer service and support, as well as our ability to make fixes quickly. Airbrake definitely plays a large part in that.
What could Airbrake do better?
Favorite Music to Hack to.
EDM and Progressive House. Kaskade!
Follow us on Facebook and Twitter: @athletetrax @brijgross
Huge proponent of Agile and Scrum, so Airbrake keeps us right where we need to be.
Thanks AthleteTrax for the 2 years in Airbrake family, you rock!