What value does your company provide?
Citrusbyte works with you to build your startup, modernize and rebuild your technology, and help you enter new markets with new products. We advise you on all facets of the product lifecycle — from engineering and design to marketing and sales — helping you make informed decisions along the way.
What do you like about Airbrake?
We really like the visibility that Airbrake gives over unexpected errors that otherwise will be buried among huge piles of logs. It is a great tool to provide context information about each occurrence of an error making it an easy job to reproduce it and fix it ASAP.
It is also great that it allows us to set a different project pear each environment so we can even report errors from our development environments and use the UI to better analyze them.
How do you normally deal with Airbrake exception reports?
We usually receive the notification via email and analyze its level of importance. If the error is critical we fix it and deploy it right away, marking it as resolved. If the fix can wait (or has to) we usually open a GitHub issue to track it down.
Opening Airbrake after each deploy is a common task to make sure everything goes smoothly.
Setup. Environment, Language, Tools, Etc.
We use small, focused tools that favor speed and explicitness. We don't believe in a one-size fits all hammer, instead we work with multiple specific tools for each job.
We love Ruby and use small libraries like Cuba and Protest to build our products, we also use Redis a lot and are always trying to find the best tool available for a specific objective.
How long have you been using Airbrake?
More than two years.
What could Airbrake do better?
The latest UI change was a great improvement, we are currently experiencing some minor problems logging in, like short-lived sessions and the post-login redirect not always taking you where you wanted to go, but those are just minor issues.
Tell us shortly how your company started?
Citrusbyte was founded by a team of engineers and product designers that believed simple tools could be used to solve complex problems. We started in a garage in Los Angeles and now have team members on four continents!
Favorite Music to Hack to.
Depends on the day, it can go from classic music to heavy metal within a matter of minutes!
Thank you Citrusbyte for being an awesome member of Airbrake Bug Tracker family, you rock!