What value does your app provide?
We focus on hosts that actually live in the house they're sharing (as opposed to empty apartments), as we believe the interaction with local people is the best way to get a feel for a given place and culture.
What do you like about Airbrake?
With Airbrake we know when something is wrong before problems escalate to bigger proportions. Instead of waiting for customers to complain, we can rely on Airbrake telling us when something is not right.
This allows us to fix bugs very quickly and effectively.
How do you normally deal with Airbrake exception reports?
We do both get email notifications for our errors (they're broadcast to the whole tech team, so whoever worked on that piece of code can give insight on what's happening and fix it), and also integrate with our HipChat rooms.
This means that even if we don't check our emails often we can see straight away when an error is occurring.
Setup. Environment, Language, Tools, Etc.
Our website runs on Ruby / Ruby on Rails / Nginx / Unicorn / Sidekiq / MySQL / Redis & many many gems :)
We also have a nice iPhone App
How long have you been using Airbrake?
About 3 1/2 years.
What could Airbrake do better?
It's nice that exceptions are auto-marked as resolved at every deploy, but this also "masks" exceptions that still need to be fixed, especially if the team is deploying very often to update different parts of the codebase.
For example is not easy to come up with a list of "exceptions to tackle" because you never know if something is not showing up because it's fixed or because you just redeployed.
It would be useful to have a filter like "Give me all exceptions triggered in the past 3 days sorted by frequency".
Tell us shortly how your company started?
Many of us have travelled a lot and have first-hand experience on what it means to share a meal with a local around the world! Paolo (CTO) has travelled to Japan and eaten raw octopus with a real Japanese family, Alan (CEO) has travelled to more than 40 countries staying with people of all walks of life, Victor (Senior Engineer) has first been to the UK as a homestay guest and got a job delivering pizza before he could even speak english. We all shared the same passion for authentic travel and thanks to our founding investors we could create a team to bring the homestay experiences to life!
Favorite Music to Hack to.
Red Hot Chili Peppers!
Follow us on Twitter: https://twitter.com/homestaycom
Our blog: https://www.homestay.com/blog
A nice video we just made: https://youtu.be/2i1x-DpY2Og
PS: we love Airbrake! :)
you can contact us at email@example.com / firstname.lastname@example.org
Thanks Homestay for being an awesome member of Airbrake Bug Tracker family!