Today we are very pleased to announce Airbrake “On-Demand” pricing for error monitoring. Beginning October 1st, Airbrake customers will never have to worry again about missing errors because they’ve reached the limit of their Airbrake plan during a billing cycle.
No application environment is static nor will its error count be. Continuous deployments, shifts in customer usage, non-code-related, or back-end issues can all effect both the types and volume of errors your app sends to Airbrake.
Up to now, there were only three ways to account for that variability.
Airbrake wants to make it easier for our customers to see and catch every error – regardless of a customer’s plan limits. To that end, Airbrake On-Demand Errors features:
Unlike other error monitoring companies, we don’t want to penalize our customers for catching additional errors. We feel it’s far more important to enable your success and provide the peace of mind that comes from knowing that you aren’t missing key information about the health of your app. Here at Airbrake, we do reward more usage with greater price breaks so our pricing allows you to save more money as your usage grows. Being realistic and picking the right plan for your expected usage is economically beneficial.
Finally, we are here to make sure you get the most out of Airbrake and On-Demand Errors. Feel free to contact our customer success team via in-app chat, by phone, or email if you have any questions at any time.
See an unusual or unexpected spike? Give us a holler and we will make sure to take care of it for you.
Happy error hunting!
** On-Demand Errors are only available for customers on a paid, direct-billed Airbrake Plan. Please contact email@example.com if you are interested in upgrading your account to include On-Demand errors.